FAQ

1. Are your designs copyright free?

You can rely on us to provide copyright free, unique and awesome designs for Merch by Amazon, KDP or your Print On Demand business. Once a design or set of designs is sold they are not sold again. 

2. I am having a problem with my file. What should I do?

If you are having problem with a sizing, placement or download issue please get in touch with us right away. Email us at sales@poddesigns.shop and tell us the problem, we will fix it ASAP for you. 

3. What is POD?

POD stands for Print on Demand, this means that you sell a product and when it is ordered, it is printed. This is a great way to start an online business and enjoy a passive income. For tutorials and videos and help please join our facebook group.

4. Do you do custom design work?

We do indeed. If you need a custom t-shirt design, a custom book interior or cover or if you need design formatting then get in touch with us. We do logos, business cards, banners, book formatting and all apparel design. Email us at sales@poddesigns.shop or join the facebook group and get in touch with admin. 

5. I don't like the design, can you refund?

Due to the nature of our products being digital we don't offer refunds. However if you have a problem then get in touch with us and we will be more than willing to swap your purchase for something else. 

6. Do you take other payment methods?

Currently we only accept PayPal and card payments via the website but if you want to pay another way then feel free to reach out and we can arrange this to your convenience. 

7. When are new designs uploaded? 

 Designs are released daily at random times throughout the day in order to give all members a chance to purchase designs, regardless of time zone or availability.